Chapter 1 Communication in the workplace
Communication in the workplace
http://www.newconversations.net/
Choose the Workbook:The seven challenges: A workbook and reader about communicating more cooperatively.
Textbook page/s: 16
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BLT Body Language Training - shedding light on body language
http://www.bodylanguagetraining.com
Training courses spanning a wide range of business disciplines, ranging from body language and sales...
Home page - but see also examples, crazy phrases etc.
Textbook page/s: 16
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Queendom
http://www.queendom.com
Choose Tests, then follow the links to communication skills.
Seriously entertaining - communication skills test and feedback.
Textbook page/s: 16
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Time Management Guide
http://www.time-management-guide.com
Follow the link to personal goal setting.Time management and personal goal-setting guide.
Textbook page/s: 16
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Holmesglen TAFE Building and Construction Toolbox
http://www.tds.holmesglen.vic.edu.au
Choose online learning, then follow the links through Building and communication toolbox. Carry out interactive workplace communication.
Interactive example of building site communications: easy, fun activities.
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Chapter 2: Work culture
Growth in the IT sector
http://www.abs.gov.au/
Australian Bureau of Statistics.
Textbook page/s: 22
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Careers Online
http://www.careersonline.com.au
Follow the links to choosing a career, personal values.
Personal values and your career – checklist and exercise.
Textbook page/s: 35
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The Profit Clinic
http://www.profitclinic.com/SmallBiz/BizPlan/Vhcle.html
Business Planning - Your business vehicle.
Includes explanation of vision, mission and goals; internal relationships and much more.
Textbook page/s: 35
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Multimedia Victoria
http://www.mmv.vic.gov.au/ICTSkillsandCareers
ICT skills & careers.
Textbook page/s: 35
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Chapter 3: Personal work performance
Laboratory Operations Toolbox
http://web.bhtafe.edu.au/bhi2/toolbox4/_ORG300/frameset.htm
Follow established work plan unit: Organise daily work activities - interactive module for laboratory technicians - includes useful basic skills like following instructions.
Textbook page/s: 52
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Counselling for better work performance
http://www.apsc.gov.au/publications00/counselling.htm
On-line publication about performance feedback and counselling.
Textbook page/s: 52
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What is performance appraisal?
http://www.cognology.com.au/pawhatis.htm
Consultancy web-site explaining benefits of performance appraisal and the 360-degree system. On-line example of 360-degree feedback form.
Textbook page/s: 52
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Australian Bureau of Statistics
http://www.abs.gov.au/
Occupation classifications.
Textbook page/s: 61
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Myers Briggs
http://en.wikipedia.org/wiki/Myers-Briggs_Type_Indicator
A description of personality types.
Textbook page/s: 62
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Personnel Policy Service Publishers
http://www.ppspublishers.com/dresscodepolicy2.htm
Legal issues regarding dress codes.
Textbook page/s: 68
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Corporate Confidence
http://www.corporateconfidence.com.au/
Corporate-Keynotes, Training and Coaching.
Textbook page/s: 68
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My Career
http://mycareer.com.au/
Go to Career Resources link to find resume tips and sample interview questions.
Textbook page/s: 68
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Law Link
http://www.lawlink.nsw.gov.au/lawlink/adb/ll_adb.nsf/pages/adb_index
Behaviour - what is considered to be harassment?
Textbook page/s: 68
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Chapter 5: Work—team communication
EQ International site
http://eqi.org/eitoc.htm
Emotional Intelligence is the 'new' business management quality. Emotional intelligence is about empathy, trusting, self-esteem and the ability to respond to and get along with others. This site includes definitions of emotions, articles and links to tests.
Textbook page/s: 88
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Team Technology
http://www.teamtechnology.co.uk/
UK website with downloadable resources - team personality types; team building etc.
Textbook page/s: 88
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The Team Management System
http://www.tms.com.au/tms07.html
Margerison-McCann Team management wheel plus links to articles and case studies.
Textbook page/s: 88
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MGA Success Coaching
http://www.successcoachsystems.com/
Team dynamics explained plus tips for successful team building.
Textbook page/s: 88
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Chapter 6: Using mathematical ideas and techniques
Mathematical processes
http://www.mathforum.org
Textbook page/s: 92
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AAA Math
http://www.aaamath.com/
A website dedicated to maths exercises – fractions, decimals, percentages, measurement.
Textbook page/s: 93
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Graphs, tables and charts
http://nces.ed.gov/nceskids/createagraph/default.aspx
Textbook page/s: 95
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Woolworths
http://www.woolworths.com.au/
Activity.
Textbook page/s: 101
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Maths is fun
http://www.mathsisfun.com/
Easy explanations and exercises on number and algebra; shape, space and measures and handling data.
Textbook page/s: 102
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TV411 Lessons
http://www.tv411.org/math/
Adult numeracy interactive lessons: how to use a calculator, understanding interest, using percentages and more.
Textbook page/s: 102
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Chapter 7: Workplace health and safety
National Occupational Health and Safety Commission
http://www.ascc.gov.au/
Textbook page/s: 104, 108
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WA government WorkSafe website
http://www.commerce.wa.gov.au/WorkSafe/
Textbook page/s: 108
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Safety Sense information for school students
http://education.qld.gov.au/health/safety/index.html
Textbook page/s: 113
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WorkCover South Australia
http://www.WorkCover.com/
Lots of information including learning on-line for schools. Visit a virtual office or supermarket and test your hazard prevention skills.
Textbook page/s: 123
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Victorian WorkCover Authority
http://www.workcover.vic.gov.au
Worker information - guidelines, explanations and links.
Textbook page/s: 123
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Ergoport
http://www.ergoport.com.au/safeframes.htm
Tips and quiz on computer workstation ergonomics and pain management.
Textbook page/s: 123
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Australian Council of Trade Unions
http://www.worksite.actu.asn.au/
Worksite for schools - Trade Union information.
Textbook page/s: 123
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Chapter 8: Industrial relations
Group Training Australia
http://www.gtaltd.com.au/
Textbook page/s: 132
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The Commonwealth Department of Education, Science and Training
http://www.australianapprenticeships.gov.au/
New Apprenticeships website.
Textbook page/s: 133
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Workplace Authority
http://www.workplaceauthority.gov.au/
Workplace Authority website for information on federal awards.
Textbook page/s: 133
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Australian Manufacturing Workers Union (AMWU)
http://www.amwu.asn.au/
Textbook page/s: 135
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Media, Entertainment and Arts Alliance
http://www.alliance.org.au
Textbook page/s: 135
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ACTU
http://www.worksite.actu.asn.au/
A great website for students.
Textbook page/s: 135, 136, 142, 143
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Young Workers Advisory Service
http://www.ywas.org/
Young Workers Advisory Service.
Textbook page/s: 136, 143
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Australian Industrial Relations Commission
http://www.airc.gov.au/
To find out more about grievances and disputes.
Textbook page/s: 136
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HREOC
http://www.hreoc.gov.au/
For information on the Commission, and complaints procedure.
Textbook page/s: 139
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HREOC Youth Challenge
http://www.humanrights.gov.au/education/youthchallenge/
Five stories from five young Australians on the HREOC Youth Challenge website.
Textbook page/s: 143
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WorkCover NSW
http://www.workcover.nsw.gov.au/
Textbook page/s: 143
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Department of Industrial Relations NSW
http://www.industrialrelations.nsw.gov.au/
Textbook page/s: 143
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Victorian government home page
http://www.vic.gov.au/
Textbook page/s: 143
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WorkCover Tasmania
http://www.WorkCover.tas.gov.au/
Textbook page/s: 143
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Tasmanian government
http://www.wst.tas.gov.au/
Textbook page/s: 143
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Department of Premier and Cabinet, Victoria
http://www.dpc.vic.gov.au/
Textbook page/s: 143
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Department of Education and Training, NSW
https://www.det.nsw.edu.au/
Textbook page/s: 143
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Department of Education, Youth and Family Services, ACT
http://www.det.act.gov.au/
Textbook page/s: 143
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Northern Territory government website
http://www.nt.gov.au/
Textbook page/s: 143
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Department of Employment and Training, Qld
http://www.trainandemploy.qld.gov.au/
Textbook page/s: 143
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Department of Education and Children's Services, SA
http://www.decs.sa.gov.au/
Textbook page/s: 143
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Education Department, Qld
http://education.qld.gov.au/
Textbook page/s: 143
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Office of Post-Compulsory Education and Training, Tasmania
http://www.education.tas.gov.au/vet/
Textbook page/s: 143
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Office of Training and Tertiary Education
http://www.otte.vic.gov.au/
Textbook page/s: 143
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Apprenticeships information
http://www.apprenticeships.training.wa.gov.au/
Textbook page/s: 143
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National Training Information Service website
http://www.ntis.gov.au/
Textbook page/s: 143
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Queensland Council of Unions
http://www.qcu.asn.au/
Textbook page/s: 143
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The Australian Workers' Union website
http://www.awu.net.au/
Textbook page/s: 143
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Lawstuff website
http://www.lawstuff.org.au/
Information for people under 18.
Textbook page/s: 143
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Anti-Discrimination Commission, Qld
http://www.adcq.qld.gov.au/
Textbook page/s: 143
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Australian Workplace website
http://www.workplace.gov.au/
Textbook page/s: 143
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Department of Workplace Relations
http://www.dewr.gov.au/
Textbook page/s: 143
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Human Rights
http://www.humanrights.gov.au/
Textbook page/s: 143
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Australian Safety and Compensation Council
http://www.ascc.gov.au/
Textbook page/s: 143
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Consumer and Employment Protection website, WA
http://www.commerce.wa.gov.au/WorkSafe/
Textbook page/s: 143
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Chapter 9: Careers
Department of Employment and Workplace Relations
http://www.jobsearch.gov.au/joboutlook
Australian Careers, Job Outlook website
Textbook page/s: 148, 154
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Australian Research Council
http://www.arc.gov.au/
Use the 'Apply for a grant' link under 'Quick links' to access ANZSIC codes
Textbook page/s: 150
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Australian Bureau of Statistics
http://www.abs.gov.au/
Labour market trends.
Textbook page/s: 151
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Department of Education, Science and Training
http://www.dest.gov.au/
The Job Guide can be found by going to Careers/Job Guide.
Textbook page/s: 153, 157
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National Training Information Service website
http://www.ntis.gov.au/
For industry competencies.
Textbook page/s: 160
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Manufacturing, Engineering & Related Services Industry Training Advisory Board website
http://www.mersitab.com.au/
To find out more about the industry area.
Textbook page/s: 163
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The Source
http://www.thesource.gov.au/
A Commonwealth government website.
Textbook page/s: 163
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Australian National Training Authority website
http://www.dest.gov.au/sectors/training_skills/policy_issues_reviews/key_issues/nts/
Textbook page/s: 163
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Department of Education and Training, Qld
http://www.trainandemploy.qld.gov.au/
Textbook page/s: 163
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Australian Workplace website
http://www.workplace.gov.au/
Textbook page/s: 163
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My Future
http://www.natinfo.com.au/
Textbook page/s: 163
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Australian Apprentices
http://www.australianapprenticeships.gov.au/
Textbook page/s: 163
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Hobsons Guides
http://www.thegoodguides.com.au/
Textbook page/s: 163
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Defence Jobs
http://www.defencejobs.gov.au/
Textbook page/s: 163
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Career Builder
http://www.careerbuilder.com/
Textbook page/s: 163
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Careers Online
http://www.careersonline.com.au/
Textbook page/s: 163
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Job-seeking information
http://www.hudsonresourcing.com.au/
Textbook page/s: 163
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My Career
http://mycareer.com.au/
Textbook page/s: 163
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Job-seeking information
http://www.seek.com.au/
Textbook page/s: 163
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Job-seeking information
http://www.jobserve.com.au/
Textbook page/s: 163
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Job-seeking information
http://www.careerone.com.au/
Textbook page/s: 163
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Chapter 10
The Australian Network of Practice Firms
http://www.anpf.cit.act.edu.au/
A network of training businesses that students manage and operate as part of their learning programs.
Textbook page/s: 169
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Young Achievement Australia website
http://www.yaa.org.au/
Textbook page/s: 169
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Australian Business Week intensive programs
http://www.abw.org.au/
Textbook page/s: 169
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Department of Education, Science and Training
http://www.dest.gov.au/
Examine the career development tips, and the training and skills guidelines available on this site.
Textbook page/s: 169
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Model Projects/Case studies
http://www.sd.qld.gov.au/
Use quick links/model projects and under Youth Enterprise you can find case studies of model projects from previous years.
Textbook page/s: 169, 173, 175, 177
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CPA Australia Careers website
http://www.cpacareers.com.au/
To help you plan your own enterprise.
Textbook page/s: 169
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BizMove website
http://www.bizmove.com/
For a quiz to test your entrepreneur skills/business plan template.
Textbook page/s: 169, 176
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Innovative Australian ideas
http://www.dfat.gov.au/facts/innovative_australia.html
Textbook page/s: 173
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Ideas on running a business
http://www.business.gov.au/
Textbook page/s: 175, 179
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